Return/Refund Policy
This policy applies to pickup and delivery orders.
To provide the best customer satisfaction, we provide the following solutions. Feel free to contact us if you have any questions regarding the Return & Refund Policy by emailing us. Preparation of your order can begin immediately after your order has been confirmed. We cannot accept cancellations once your order has been confirmed.
FOOD ORDER ERRORS*
If you receive food that is different from your receipt, we sincerely apologize. Please call us as soon as you notice that there was an error in your order. You may come to pick up the correct food item.
- For credit card payments, you will be refunded the sales price amount associated with the error and recharged for the new items price.
- For cash payments, you will be asked to pay the difference of the balance if the new food has a greater value than the food received in error.
In the same way, you will receive the difference of the balance back as credit for the new item if less than the food received in error. In some cases, we may offer you a store credit.